Coordinator – Projects and Compliance




Permanent position


Operations / Production and Customer Service (Hospitals)




Reporting to the Director, Production and Customer Service (Hospitals), the incumbent coordinates various projects and all activities associated with good manufacturing practices (GMPs) and good working practices (GWPs) within the Production and Customer Service (Hospitals) Division. He or she ensures the compliance of services with regard to changes made in processes and/or equipment that have an impact on controlled documentation and the validation techniques and methods used. The incumbent also plays an active role in obtaining and maintaining HMBANA accreditation.

More specifically, the Coordinator, Projects and Compliance, coordinates the review and development of controlled documentation, ensures adherence to guidelines and recommends any necessary project changes. He or she also takes part in internal/external audits and provides support for the subsequent response. In a continuous improvement environment (operations, regulatory processes, customer service) using value-added production or other methods, he or she coordinates project monitoring from an operational perspective, in conjunction with the Director, Production and Customer Service (Hospitals), and other divisions.


You have a college diploma or university degree in science or another appropriate discipline. You have at least three years of experience working in a laboratory or regulated environment. You are well versed in quality systems related to blood products and biomedical testing laboratories. You are familiar with GMPs/GWPs and quality systems. You possess solid communication, teamwork and planning skills and a keen analytical mind. You are proficient in Microsoft Office applications (especially Word and Excel). Fluency in French is required; knowledge of English is an asset.

Héma-Québec is committed to the equal access employment program and invites women, Aboriginal people, members of visible and ethnic minorities and persons with disabilities to apply.