Call Centre Agent
Permanent position - on recall list
Operations/Québec City Operations
As a member of the telerecruiting team, you will recruit donors by telephone. You will answer telephone calls forwarded to your centre and you will provide the necessary information. You will confirm the eligibility of donors in keeping with very specific criteria. You will indicate the time and coordinate and confirm donor appointments in keeping with the number of units required. You will update donor information using the systems in place, whether computer or other. Finally, you will train and assist telerecruiting volunteers.
You have a DCS in a pertinent field;
Héma-Québec is committed to the equal access employment program and invites women, Aboriginal people, members of visible and ethnic minorities and persons with disabilities to apply.