To efficiently meet the needs of the Québec population for safe, optimal-quality blood and blood products, human tissues, cord blood, mother’s milk and cellular products; to develop and provide expertise and specialized, innovative services in the field of human biological products.
To excel and innovate for better health.
To be authentic and transparent
To build trust
To solve problems at the source
To learn to communicate
To do things right the first time
To work hard at their endeavours
To think “service” at all times
For both external and internal clients