Volunteering at Héma-Québec during the pandemic

Even during a pandemic, 1,000 blood donations are needed every day to meet the needs of people awaiting transfusions of blood products. Therefore, it is still essential for Héma-Québec to fulfill its critical mission of collecting blood donations for the people of Québec.

Héma-Québec thanks the volunteers. They are our major partners and, without them, it would be impossible to continue our activities during this exceptional period.

Frequently asked questions:

To ensure your safety and that of employees and donors, additional measures have been deployed. Therefore, before accessing one of Héma-Québec’s collection sites or facilities:

  • You will be asked five questions:
  1. Are you feeling well today?
  2. Do you have a fever?
  3. Do you have a cough?
  4. Within the last 14 days, have you been informed that you have been in contact with a person infected with COVID-19?
  5. Have you lost your sense of smell and taste in the past 14 days?
  • Your temperature will be taken.
  • You will be asked to wash and/or disinfect your hands before entering.
  • You will be issued a surgical mask. Wearing a mask is mandatory for everyone (employees, volunteers and donors) at all times.

If you have COVID-19, you will have to wait 14 days starting from the date of your recovery before you can be involved in a drive or go to a Héma-Québec site.

It is mandatory to wear a mask in all indoor public spaces. The places where blood drives are held and fixed centres are considered to be indoor public spaces. Wearing a mask is therefore mandatory for everyone (employees, volunteers and donors) at all times.

Yes, you will be issued a surgical mask. Wearing a mask is mandatory for everyone (employees, volunteers and donors) at all times.

No. Volunteers must wear the mask provided by Héma-Québec in order to access the collection site.

Medical masks have proven effective in preventing respiratory infections. That is not necessarily true with home-made face coverings since those products have not been certified.

If you have been outside of Canada, you must comply with the 14-day isolation order issued by the Government of Quebec before you can be involved in a drive or go to a Héma-Québec facility.

If a volunteer has been in contact with someone who is, has been, or is suspected of being infected with COVID-19, they must wait 14 days following the last contact date with this person, or 14 days following the beginning of quarantine, before being able to access collection sites or a Héma-Québec site.

Héma-Québec is privileged to be able to count on the commitment of volunteers, a number of whom are 65 years of age or older. More than one in ten donors are also in this age group.

Héma-Québec being a priority and essential service, the contribution of this group is therefore significant for the achievement of its mission. As such, people who are 65 years of age or older can, if they wish, keep volunteering.

That said, we would truly understand if you chose to limit your activities because of the current context and the most recently announced measures. We look forward to seeing you again when the situation permits.

Héma-Québec volunteers are essential resources for Héma-Québec to fulfill its mission of supplying hospitals with blood products and other biological products of human origin. Since March 2020, each volunteer can take advantage of a document authorizing them to travel for their volunteer work. This document can be used, for example, during a traffic control.

People who need it, because of the hours during which they have to travel to do their volunteer work at Héma-Québec, can obtain such authorization from the supervisor of the collection site where they volunteer.

If you want to know more about what Héma-Québec has put in place at its collection sites, you can consult the COVID-19 section.