Successful implementation of ePROGESA brings Héma-Québec’s blood collection operations to a new level

Montréal, October 21, 2015—MAK-SYSTEM International Group and Héma-Québec announced today the successful implementation of ePROGESA, the software solution managing the complete Héma-Québec’s blood management operations.

ePROGESA software is designed to meet the functional requirements of blood banks and blood transfusion centers. ePROGESA ensures the safety and traceability of blood products and derivatives from collection to distribution.

ePROGESA is the web based version of the complete integrated blood bank solution that is widely implemented throughout the world. WEB Technology is the answer to the increasing needs in terms of technology and requirements in the Blood Transfusion sector in terms of flexibility, mobility and security.

ePROGESA implementation at Héma-Québec brought its operations to the next level, significantly improving blood collection operations and strengthening safety. Blood drives processes are now paperless. The donor selection process is integrated into a donor’s self-administrated electronic questionnaire. Both organizations said adopting ePROGESA will enhance the blood management system and sustain Héma-Québec activities from the donor to the recipient through blood bank and transfusion activities, including collection, processing, testing, distribution and tracking of donated blood.Héma-Québec, which collects more than 300,000 units of blood each year, lauded this collaboration.

"Héma-Québec makes safety paramount in donor screening, collections, testing, production and distribution of blood products. The ePROGESA application from MAK-SYSTEM provides enhanced functionalities, safety and control of our processes." said Serge Maltais, President and CEO of Héma-Québec.

Blood is a complex perishable substance which brings challenges in the collection process and underscores the need to maintain safety with testing, inventory management, timely distribution and constant replenishment. Héma-Québec, for example, needs a minimum of 1,000 new donations daily to keep an adequate inventory for emergencies.

"Héma-Québec team's involvement and professionalism enabled us to implement ePROGESA's cutting edge functionalities while respecting the project budget and timeline. This success is a great testimonial of what can be accomplished with team work and MAK SYSTEM’s technology." said Simon Kiskovski, President and CEO of MAK-SYSTEM International Group.


MAK-SYSTEM International Group is a global leader of Blood Bank and Blood Transfusion Services software solution with over thirty years (30) years of experience and expertise. Deployed in over sixty (60) countries, MAK-SYSTEM has demonstrated a consistent strategy in developing and continuously evolving the ePROGESA BECS solution with innovative features and large integration capability. MAK-SYSTEM, from its inception, has proven long standing relationship with its worldwide customers reducing our customer exposure to unnecessary risks especially in providing continuation with our new software generation.

About Héma-Québec

Héma-Québec’s mission is to efficiently meet the needs of Québec population for safe, optimal-quality blood and blood products, human tissues, cord blood, mother’s milk and cellular products; to develop and provide expertise and specialized, innovative services in the field of human biological products. Héma-Québec encompasses 1,300 employees, some 3,000 blood drives and more than 160,000 blood donors every year, 16,000 volunteers and more than 500,000 blood products delivered annually to Québec hospitals to meet the needs of patients.

Give blood. Give life.


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