Quality assurance

Quality assurance

Héma-Québec adheres to the strictest quality and safety standards in order to gain and keep the trust of the public, recipients, donors and partners.

It is committed to maintaining the highest level of expertise in its field, by using state-of-the-art methods and technologies. It provides its clients with top-quality products and testing services within the required timeframes.


Héma-Québec’s Public Cord Blood Bank was the first public bank in Canada to receive NetCord-FACT accreditation—an essential qualification in cell therapy.

NetCord-FACT’s international standards are defined by respected experts, based on the latest knowledge about cord blood banking. As a result, Héma-Québec is recognized around the world as one of the leaders in this field.

See certificate (PDF) 

ISO 15189

The Reference and Stem Cell Laboratory (RSCL) is ISO 15189–certified for biomedical testing (erythrocyte immunology, leuco-platelet immunology and HLA typing).


The Reference and Stem Cell Laboratory (RSCL) is accredited by the American Society for Histocompatibility and Immunogenetics (ASHI) for HLA typing.

Voir le certificat (PDF)

ISBT 128

Héma-Québec was one of the first organizations in North America to comply with the international ISBT 128 labelling standard for stem cells, the purpose of which is to secure greater safety and traceability.

Health Canada

Héma-Québec adheres to Health Canada’s rigorous standards (CSA–Canadian Standards Association):

  • CAN/CSA-Z900.2.5-12: Lymphohematopoietic cells for transplantation;
  • CAN/CSA-Z900.1-12: Cells, tissues, and organs for transplantation: General requirements.

Héma-Québec is a member of the following: