Every day, Héma-Québec receives about 200 orders from hospitals that we serve across Québec. Annually, we provide hospitals with more than 300,000 labile blood products to meet the needs of recipients.
The labile blood components manufactured by Hema-Québec are perishable blood components, including red blood cells, platelets and platelets by apherisis, plasma products and cryoprecipitate.
As soon as a compliant product is properly labeled, it is ready to be sent to Québec hospitals. The components of a pocket of blood collected on a Monday, for example, are ready to be delivered on Tuesday afternoon.
In service 24 hours a day, seven days a week, our Hospital Customer Service and our Shipping Service receive orders from hospitals and prepare the blood products for delivery.