BOOK AN APPOINTMENT

Appointment booking is recommended for all blood, plasma and platelet donations at blood drives, GLOBULE Centres and PLASMAVIE Lounges.

You may be accompanied by an adult at a collection site.

We strongly recommend that a donor with a young child come with a companion (unless a daycare service is provided by the organizing committee at the blood drive site). The person accompanying the donor can care for the child during registration and the meeting with the nurse or blood drive agent. These steps require the parent’s concentration and are where confidential questions are asked.

While less than 5% of donations cause adverse effects, Héma-Québec must take into consideration potential risks to the safety of donors. In exceptional cases in which a problem arises, the companion can care for or supervise the child.

For more information about a specific situation, please contact Donor Services at 1 800 847-2525.

Héma-Québec has implemented new procedures to manage traffic at its collection sites. We ask that you arrive no more than 5 minutes before your scheduled appointment.

If you booked your appointment using the form on the website, by email or by phone
You can cancel or change your appointment by notifying us in writing at igive@hema-quebec.qc.ca or by calling 1-800-343-7264.

If you booked your appointment using our online appointment tool
You can cancel or change your appointment directly on JeDonne, on the “My appointments” page.

No, you can cancel or change your appointment anytime. However, we recommend that you notify us as soon as possible about any change so that we can quickly reschedule you for a time that is more convenient.

Yes, you can book more than one appointment at a time.

To book a series of appointments on a regular basis, call 1-800-343-7264 or book them with an agent directly at the GLOBULE Centre or PLASMAVIE Lounge of your choice.

It is also possible to book multiple appointments via our online appointment tool, but you must book one appointment after another. You must fill out your profile on JeDonne first.

Consult the Frequently asked questions about the online appointment tool. If you are still experiencing problems booking an appointment, call our Client-Donor Services at 1-800-343-7264.

To learn more about the donation process, visit What to expect?. You’ll find a video titled “Blood donation: step by step”, donor testimonials, and a table outlining the steps for donating blood.

Before coming to the blood drive, you should also familiarize yourself with the list of main qualification criteria. If you have more questions about your eligibility, contact the Client-Donor Services at 1-800-847-2525.

Thank you for choosing to make this precious gift!

Anyone in good health and 18 years of age or older can usually donate. Before coming to a blood drive, you can check your eligibility with Client-Donor Services at 1-800-847-2525 or consult the list of qualification criteria.

Go to measures and information to learn more about donating during COVID-19.

Consult the schedule of upcoming blood drives or call 1-800-343-7264 for the date of our next visit to your region.

You can also donate anytime at one of our GLOBULE Centres and PLASMAVIE Lounges .

For a blood donation, allow 60 minutes from start to finish. The actual collection time is approximately 10 minutes.

For a platelet donation, allow 120 minutes from start to finish. The actual collection time is approximately 75 minutes.

For a plasma donation, allow 75 to 90 minutes from start to finish. The actual collection time is approximately 45 minutes.