BOOK AN APPOINTMENT

Since March 2020, all blood, plasma and platelet donations at blood drives, GLOBULE Centres and PLASMAVIE Lounges are by appointment only.

During the pandemic, anyone who accompanies you must also donate blood. You cannot come to a collection site with a child or someone who is not a donor.

Héma-Québec has implemented new procedures to manage traffic at its collection sites. We ask that you arrive no more than 5 minutes before your scheduled appointment.

If you booked your appointment using the form on the website, by email or by phone
You can cancel or change your appointment by notifying us in writing at igive@hema-quebec.qc.ca or by calling 1-800-343-7264.

If you booked your appointment using our online app
You can cancel or change your appointment directly on the app, on the “My appointments” page.

No, you can cancel or change your appointment anytime. However, we recommend that you notify us as soon as possible about any change so that we can quickly reschedule you for a time that is more convenient.

Yes, you can book more than one appointment at a time.

To book a series of appointments on a regular basis, call 1-800-343-7264 or book them with an agent directly at the GLOBULE Centre or PLASMAVIE Lounge of your choice.

You can also use the online app to book an appointment at a GLOBULE Centre or PLASMAVIE Lounge. You must fill out your profile on the app first.

Yes, you can book an appointment for another person or several other persons by providing their first and last names by email at igive@hema-quebec.qc.ca or by phone at 1-800-343-7264. To speed up the booking process, you can also provide their date of birth or donor number, if applicable (this number is on the donor card).

Currently, only donors who are making a donation in a GLOBULE Centre or PLASMAVIE Lounge can book an appointment using the online app. Héma-Québec is working on the next version of the app to broaden its use to blood drive donors.

We will inform you when the new version is available.

Consult the Frequently asked questions about the online appointment tool. If you are still experiencing problems booking an appointment, call our Client-Donor Services at 1-800-343-7264.

To learn more about the donation process, visit What to expect?. You’ll find a video titled “Blood donation: step by step”, donor testimonials, and a table outlining the steps for donating blood.

Before coming to the blood drive, you should also familiarize yourself with the list of main qualification criteria. If you have more questions about your eligibility, contact the Client-Donor Services at 1-800-847-2525.

Thank you for choosing to make this precious gift!

Anyone in good health and 18 years of age or older can usually donate. Before coming to a blood drive, you can check your eligibility with Client-Donor Services at 1-800-847-2525 or consult the list of qualification criteria.

Go to measures and information to learn more about donating during COVID-19.

Consult the schedule of upcoming blood drives or call 1-800-343-7264 for the date of our next visit to your region.

You can also donate anytime at one of our GLOBULE Centres and PLASMAVIE Lounges .

For a blood donation, allow 60 minutes from start to finish. The actual collection time is approximately 10 minutes.

For a platelet donation, allow 120 minutes from start to finish. The actual collection time is approximately 75 minutes.

For a plasma donation, allow 75 to 90 minutes from start to finish. The actual collection time is approximately 45 minutes.