Referring patients in palliative care (Pall.)
Héma-Québec is here to help. Give our coordinators a call any day of the week between 6 a.m. and midnight at 1 888 366-7338, option 2, or send them an email at coordonnateurs.th@hema-quebec.qc.ca.
Procedure for palliative care donor referrals
In your professional practice, you provide patients with invaluable end-of-life care, ensuring they receive continuous support in care facilities or at home. Héma-Québec knows just how valuable your day-to-day work is and wants you to know how much of a difference tissue donation could make for your patients and their families.
Although tissue donation is generally brought up with the family after their loved one passes, patients occasionally express a wish to become tissue donors while still alive. Whatever the case may be, healthcare professionals can contact a Héma-Québec coordinator, who will provide all the necessary information.
Human tissue donation occurs after confirmation that the potential donor (aged 0 to 85) has passed and does not meet any of the exclusion criteria.
The Héma-Québec coordinator will check consent registries at the Régie de l'assurance maladie du Québec (RAMQ) and the Chambre des notaires du Québec (CNQ) and call hospital staff to inform them of the patient’s consent (or lack thereof) and next steps.
Human tissue donation can be of the utmost importance to families and loved ones, offering them a way to honour the donor's wishes and contribute to the donor’s legacy after death.
Identify and refer the potential donor by contacting Héma-Québec
Call our 24/7 line at 1 888 366-7338, ext. 2, to refer a donor at any time.
View the Procedure for palliative care donor referrals.
Available tools
The following tools have been developed by Héma-Québec and are available to assist you in accompanying your patient loved ones and family in the decision-making process to consent to donate human tissue.
For healthcare professionals:
Intended for family members and loved ones:
- Guide for families and loved ones
- Communicating with the family
- Tissues retrieved
- Frequently asked questions
Contact us
Get in touch!
You can contact Héma-Québec at any time to make a referral. Our team is available every day of the week from 6 a.m. to midnight to answer your questions and help you through the referral process.
- Phone : 1 888 366-7338, ext. 2 (Available 24/7 for donor referrals)
- Email : coordonnateurs.th@hema-quebec.qc.ca
- Fax : 418 780-2097